Terms & Conditions of Sale

Please read the following important terms and conditions before you buy anything on our website and check that they contain everything which you want and nothing that you are not willing to agree to. All of these terms and conditions are binding on each and every purchase undertaken using our website.

Summary of some of your key rights:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that where goods are ordered online, up to 14 days after receiving your goods in most cases and where goods have not been customized according to your own specifications, you can change your mind and get a full refund. 

The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you’re entitled to the following:

–        up to 30 days: if your goods are faulty, you can get a refund;

–        up to six months: if it can’t be repaired or replaced, then you’re entitled to a full refund in most cases;

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 03454 04 05 06.

The information in this summary box summarises some of your key rights. It is not intended to replace the terms and conditions below, which you should read carefully.


These terms and conditions will represent a binding contract and set out:

In these terms and conditions:

If you don’t understand any of this contract and want to contact us, please do so by:

E-mails will be responded to from Monday to Friday, between 9 a.m. and 5 p.m.

 Who are we?

We are Ferris Jewellers Limited trading as McNeilly’s, a company registered in Northern Ireland under company number: NI048904 (‘McNeilly’s’).

Our registered office is at: 7 Lombard Street, Belfast, BT1 1RB.

Our VAT number is: 832481924

The details of this contract will not be filed with any relevant authority by us.

All of the above documents form part of this contract as though set out in full here.

we will let you have a revised estimated date for delivery of the goods, and provide you with confirmation of any additional (or reduced) delivery charges, or tariffs, that may apply.

will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.


please contact us as soon as possible.

No one other than a party to this contract has any right to enforce any term of this contract.



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